Privacy Policy
Last Updated: October 2026
At Custom Ohio Carts, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our golf carts, request information, create an account, or make a purchase.
This Privacy Policy explains what information we may collect, how we use it, and the circumstances under which it may be shared.
Who We Are
Our website is operated by Custom Ohio Carts.
Our website address is: https://customohiocarts.com/
Comments
When visitors leave comments or submit information through forms on our website, we may collect the information provided in the form, along with the visitor’s IP address and browser user-agent information. This information may be used to help detect spam, fraudulent activity, and other security threats.
An anonymized string created from your email address may be provided to the Gravatar service to determine whether you are using the service. Gravatar’s privacy policy is available through its website.
After a comment has been approved, your profile picture may be publicly visible in connection with your comment if your Gravatar account is associated with that email address.
Media
If you upload images to our website, we recommend removing embedded location information, including EXIF GPS data, before uploading them.
Images uploaded to a publicly accessible area of the website may potentially be downloaded by visitors, who may be able to extract embedded location information.
Cookies
Custom Ohio Carts uses cookies and similar technologies to improve website functionality, remember user preferences, understand how visitors use our website, and provide a better shopping experience.
If you leave a comment, you may choose to save your name, email address, and website in cookies so you do not have to re-enter this information when leaving another comment.
Our website may also use temporary cookies to determine whether your browser accepts cookies.
If you create an account or log in to our website, cookies may be used to remember your login information and certain display preferences. Login-related cookies may remain active for a limited period of time, depending on your account settings and browser configuration.
Additional cookies may be used when you edit or publish website content.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
Embedded Content From Other Websites
Our website may contain embedded content from third-party websites, including videos, images, maps, social media content, articles, payment services, or other external services.
Embedded content from other websites may operate in the same manner as if you had visited the third-party website directly.
These third parties may collect information about you, use cookies or similar tracking technologies, and monitor your interaction with their content in accordance with their own privacy policies.
Custom Ohio Carts does not control the privacy practices of third-party websites and encourages visitors to review the privacy policies of those services.
Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping information
- Account information
- Golf cart purchase or inquiry information
- Information submitted through contact or quote forms
- Payment-related information processed through our payment providers
- IP address and browser information
- Device and website usage information
- Information you voluntarily provide when contacting us
We only collect information that is reasonably necessary to provide our services, process transactions, respond to inquiries, improve our website, and operate our business.
How We Use Your Information
We may use the information we collect to:
- Process golf cart and accessory orders
- Respond to inquiries and requests for information
- Provide quotes and purchasing assistance
- Arrange shipping and delivery
- Process payments through authorized payment providers
- Create and manage customer accounts
- Provide customer service and support
- Send order confirmations and important service communications
- Improve our website, products, and customer experience
- Detect fraud, spam, and unauthorized activity
- Comply with applicable legal and regulatory requirements
We may also use information you provide to communicate with you about products, services, promotions, or updates when permitted by applicable law.
Who We Share Your Data With
Custom Ohio Carts does not sell your personal information.
We may share information with trusted service providers when necessary to operate our business and provide services to you. These may include payment processors, website hosting providers, shipping and delivery companies, email or communication services, analytics providers, fraud-prevention services, and other vendors that assist us in operating our website and business.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and property of Custom Ohio Carts, our customers, or others.
If you request a password reset, your IP address may be included in the password-reset email for security purposes.
How Long We Retain Your Data
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining customer and transaction records, resolving disputes, preventing fraud, and complying with legal, tax, accounting, or regulatory obligations.
If you leave a comment, the comment and associated metadata may be retained for as long as necessary to recognize and approve follow-up comments.
For customers who create an account, we retain the personal information provided in their account for as long as the account remains active or as otherwise required for legitimate business or legal purposes.
Your Rights Over Your Data
Depending on your location and applicable privacy laws, you may have rights concerning the personal information we hold about you.
You may request:
- Access to personal information we hold about you
- A copy or export of your personal information
- Correction of inaccurate information
- Deletion of certain personal information
- Restriction of certain processing
- Withdrawal of consent where processing is based on consent
Requests may be subject to applicable legal, administrative, security, or record-retention requirements. For example, we may be required to retain certain transaction or business records.
To make a privacy-related request, please contact Custom Ohio Carts using the contact information provided on our website.
Where Your Data Is Sent
Visitor comments and other website submissions may be processed through automated spam and security detection services.
Certain information may also be processed by third-party service providers that help us operate our website, process payments, communicate with customers, provide shipping services, or protect our website from fraud and abuse.
These providers may process information in locations outside your state or country, subject to their own privacy policies and applicable laws.
Data Security
Custom Ohio Carts takes reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, online transaction, or electronic storage system can be guaranteed to be completely secure. We encourage you to use strong passwords and avoid sending sensitive information through unsecured communications.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.
When changes are made, the updated version will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy, your personal information, or how we handle your data, please contact Custom Ohio Carts through the contact information provided on our website.